Collaborating to Foster
a Thriving Community
Our Community is comprised of like-minded pioneers in live entertainment. We encourage collaboration, sharing and integration to maximise everyone's success.
Building in Collaboration
We work closely with clients to build breakthrough features and functionality. We actively seek feedback and aim to constantly optimise and improve.
Community driven roadmap
Our roadmap is public and we encourage our Community to submit feature requests and vote on others.
Client-centred discovery
We strive to put our clients at the centre of the discovery process to ensure all needs are captured.
Rapid iteration
We listen to feedback and move quickly, deploying updates twice per week on average - from minor optimisations and bug fixes to major feature and functionality releases.
Quality Support, When You Need it
Through our Knowledge Centre, our Slack Community and our Client Support Team, our Community have the help they need at their fingertips.
Rich Knowledge Centre
Packed full of helpful articles, how-to guides and video tutorials, our Knowledge Centre is a powerful resource for information on every aspect of Line-Up.
Slack Community
The Line-Up Slack Community boasts over 200 members from the live entertainment industry.
Knowledgeable support
Our Client Services team are all based in the UK and have backgrounds in live entertainment ticketing, whether working in the box office, front of house or behind the scenes at some of the world's best venues.
Active In the Wider Sector
We love to support industry events and also to host our own.
Roundtables and User Days
We bring our Community together as much as we can; either as part of smaller Roundtables with dedicated topics or through User Days where we showcase the latest from Line-Up.
Industry Events
We always look to take an active role in other industry events, whether through speaking, exhibiting or sponsorship.
You're in Good Company
Trusted Community Partners
We partner with some of the best third party tools and services in the industry.
If you have an integration you'd like to discuss or questions about any current integrations, just drop us a line
Where to Find us
Upcoming industry events we'll be attending, speaking at or sponsoring
STAR AGM & Seminar 2025
The seminar will be of interest to a range of roles in ticketing organisations including senior management, client management, ticketing operations, marketing/communications and customer services. STAR members are encouraged to enable staff from across their company's operations to attend.
Let's Talk Tickets
Schedule a demo with us today and let's see how we can transform your ticketing together.